See all properties
Save

Best Western The Grand Hotel Hartlepool
3.0 star property

Comfortable hotel with 24-hour front desk and restaurant

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Best Western The Grand Hotel Hartlepool

Photo gallery for Best Western The Grand Hotel Hartlepool

Bar (on property)
Breakfast and dinner served, British cuisine
Front of property
Desk, iron/ironing board, free cots/infant beds, free WiFi
Breakfast and dinner served, British cuisine

Overview of Best Western The Grand Hotel Hartlepool

Reviews
7.4

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is £54
Price available on 5/5/2024

Check out the area

Map
Swainson Street, Hartlepool, England, TS24 8AA
  • Popular LocationHartlepool Maritime Experience10 min walk
  • Popular LocationMonkey Statue17 min walk
  • Popular LocationSeaton Carew Beach8 min drive
  • AirportDurham (MME-Teesside Intl.)44 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Single Beds, Non Smoking

Highlights

Heating
Free cots/infant beds
Rainfall showerhead
Private bathroom
Deep-soaking bath
Hairdryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 Single Bed, Non Smoking

Highlights

Heating
Free cots/infant beds
Rainfall showerhead
Private bathroom
Deep-soaking bath
Hairdryer
Coffee/tea maker
Satellite channels
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Free cots/infant beds
Rainfall showerhead
Private bathroom
Deep-soaking bath
Hairdryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Free cots/infant beds
Rainfall showerhead
Private bathroom
Deep-soaking bath
Hairdryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Bathroom | Deep-soaking bathtub, rainfall showerhead, free toiletries, hair dryer

Suite, 1 Double Bed, Non Smoking

Highlights

Heating
Free cots/infant beds
Rainfall showerhead
Private bathroom
Deep-soaking bath
Hairdryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Room, 1 Double Bed, Non Smoking

Highlights

Heating
Free cots/infant beds
Rainfall showerhead
Private bathroom
Deep-soaking bath
Hairdryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed

About the area

Hartlepool

Located in Hartlepool, Best Western The Grand Hotel Hartlepool is in the city centre. Summerhill Country Park and Saltholme Wildlife Reserve and Discovery Park reflect the area's natural beauty and area attractions include Hartlepool Maritime Experience and Museum of Hartlepool. Looking to enjoy an event or a game while in town? See what's happening at Victoria Park or Bridge Bungee Jump.
Visit our Hartlepool travel guideOpens in a new window

What's nearby

  • Hartlepool Maritime Experience - 10 min walk
  • Museum of Hartlepool - 10 min walk
  • Monkey Statue - 17 min walk
  • Seaton Carew Beach - 8 min drive
  • Riverside Stadium - 20 min drive

Getting around

  • Hartlepool Station - 5 min walk
  • Durham (MME-Teesside Intl.) - 45 min drive

Restaurants

  • The Showroom - 2 min walk
  • The Ward Jackson - 4 min walk
  • Costa Coffee - 2 min walk
  • Hops and Cheese - 5 min walk
  • Three Brass Monkeys - 4 min walk

About this property

Best Western The Grand Hotel Hartlepool

Eco-certified hotel in the city centre
Dry cleaning/laundry services, a bar and conference space are just a few of the amenities provided at Best Western The Grand Hotel Hartlepool. The on-site restaurant, The Grand Reastaurant, features British cuisine. Stay connected with free in-room WiFi.
Other perks include:
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and a front desk safe
  • Wedding services, meeting rooms and a 24-hour front desk
  • A lift, coffee/tea in reception and a banquet hall
Room features
All guest rooms at Best Western The Grand Hotel Hartlepool offer comforts, such as 24-hour room service, in addition to
Extra amenities include:
  • Bathrooms with rainfall showers or deep-soaking baths plus free toiletries and hairdryers
  • Free infant beds, cable channels and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 3 per day)

Food and drink

  • Cooked-to-order breakfast breakfast available for a fee 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends; GBP 9.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Grand Reastaurant

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 9.50 per person
  • Self-parking fee: GBP 3.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Best Western Grand Hotel Hartlepool
Best Western Grand Hartlepool
Best Western Grand Hotel
Best The Hartlepool Hartlepool
Best Western The Grand Hotel Hartlepool Hotel
Best Western The Grand Hotel Hartlepool Hartlepool
Best Western The Grand Hotel Hartlepool Hotel Hartlepool

Frequently asked questions

Is Best Western The Grand Hotel Hartlepool pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western The Grand Hotel Hartlepool?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at Best Western The Grand Hotel Hartlepool on 5 May 2024 start from £54.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western The Grand Hotel Hartlepool?

Self-parking is available for GBP 3.00 per day.

What time is check-in at Best Western The Grand Hotel Hartlepool?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Best Western The Grand Hotel Hartlepool?

Checkout is at 11 AM.

Where is Best Western The Grand Hotel Hartlepool located?

Located in the heart of Hartlepool, this eco-certified hotel is within a 10-minute walk of Victoria Park, Hartlepool Maritime Experience, and Museum of Hartlepool. Monkey Statue and Ward Jackson Park are also within 2 miles (3 km). Hartlepool Station is 5 minutes by foot.

Best Western The Grand Hotel Hartlepool Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 47 out of 203 reviews" "
Rating 8 - Good. 87 out of 203 reviews" "
Rating 6 - Okay. 39 out of 203 reviews" "
Rating 4 - Poor. 17 out of 203 reviews" "
Rating 2 - Terrible. 13 out of 203 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Carmelo

Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
On arrival met by a friendly and helpful member of staff. The room was a good size but unfortunately looked out into the hotels back yard which was a complete mess. The window didn’t seal well so it was quite noisy. The Indian restaurant downstairs was excellent and highly recommended. Again unfortunately we didn’t sleep well due to being right above the reception and noise from banging doors, loft and stairwell noise.
Stayed 1 night in Mar 2020

4/10 Poor

Gary

Business traveller
Disliked: Cleanliness, property conditions & facilities
Very noisy room, above fuction room.
Room was located above a function room, sounded like the DJ was in my bathroom. Very noisy from 6pm until after midnight. When i complained i was told that i should have been told about the function but was also informed that customers are rarely every informed. Would bot stay here if you are looking for a decent night sleep.
Stayed 1 night in Mar 2020

2/10 Terrible

John

Business traveller
Disliked: Property conditions & facilities, room comfort
The grand damp hotel
The pictures are not what the hotel is like.Empty building cold no welcome feeling Breakfast is not worth it box of cornflakes croissant And a tea and the room is empty and cold with damp parts . Not a thing grand about this hotel
Stayed 1 night in Feb 2020

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Hotel was nice enough for what we needed. Service was good, parking was good and the breakfast was nice.
Stayed 1 night in Mar 2020

8/10 Good

Richard

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed in Hartlepool for a short break booked the Hotel as an attempt as an upgrade from the Travelodge. Staff were great, breakfast was great. The room looked ok from a distance, the bed you spent the night as if you were on the edge of a pit, trying not to fall in, didn't sleep very well, manager if you read this, change the bed. Bathroom was clean one of the two sinks didn't drain which we reported. Lady in the breakfast room was great and the cooked breakfast was very nice. Been to Eastern Europe recently and been spoilt by there overall better hotels.
Stayed 1 night in Mar 2020

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent two nights, excellent service throughout.
Stayed 2 nights in Feb 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel.
Lovely old hotel with excellent service. Great restaurant below and proper beer prices at the bar.
Stayed 1 night in Feb 2020