DoubleTree by Hilton Stoke on Trent
4.0 star property

Upscale hotel with sauna and business centre

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

DoubleTree by Hilton Stoke on Trent

Photo gallery for DoubleTree by Hilton Stoke on Trent

Bar (on property)
Indoor pool, pool loungers
Exterior
Room, 1 King Bed, Accessible | In-room safe, desk, laptop workspace, iron/ironing board
Restaurant

Overview of DoubleTree by Hilton Stoke on Trent

Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is £92
Price available on 14/4/2024

Check out the area

Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ
  • Popular LocationWaterworld2 min walk
  • Popular LocationPizza Hut5 min walk
  • Popular LocationStoke-On-Trent Station7 min drive
  • AirportBirmingham (BHX)65 min drive
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Room options

Junior Suite, 1 King Bed

cleanliness

Highlights

Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
  • 100 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed

cleanliness

Highlights

Heating
LCD TV
Sofa bed
Eco-friendly toiletries
Hairdryer
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
  • 100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed

cleanliness

Highlights

Heating
LCD TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
Electric kettle
  • 100 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Room, 2 Queen Beds

cleanliness

Highlights

Heating
LCD TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Coffee/tea maker
  • 100 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

cleanliness

Highlights

Heating
LCD TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Coffee/tea maker
  • 100 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

cleanliness

Highlights

Heating
LCD TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
Electric kettle
  • 100 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed with Sofa bed

cleanliness

Highlights

Heating
LCD TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
Electric kettle
  • 100 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

cleanliness

Highlights

Heating
LCD TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
Electric kettle
  • 100 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Stoke-on-Trent

Located in Stoke-on-Trent, DoubleTree by Hilton Stoke on Trent is near a train station and near theme parks. The Potteries Museum and Art Gallery and Regent Theatre are cultural highlights, and some of the area's landmarks include Ford Green Hall and Little Moreton Hall. Waterworld and Moorcroft Heritage Visitor Centre are also worth visiting.

What's nearby

  • Waterworld - 2 min walk
  • Regent Theatre - 18 min walk
  • Victoria Hall - 3 min drive
  • Staffordshire University - 3 min drive
  • Fenton Manor Sports Complex - 5 min drive

Getting around

  • Longport Station - 7 min drive
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • The Holy Inadequate - 15 min walk
  • M&S Café - 4 min drive
  • Brindley Farm - Dining & Carvery - 10 min walk
  • Starbucks - 9 min walk
  • Toby Carvery - 6 min walk

About this property

DoubleTree by Hilton Stoke on Trent

Upscale hotel near a train station
A coffee shop/cafe, a garden and a bar are just a few of the amenities provided at DoubleTree by Hilton Stoke on Trent. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a business centre and a restaurant.
You'll also enjoy perks such as:
  • Swimming pool with sunloungers
  • Full breakfast (surcharge), self-parking (surcharge) and an indoor pool
  • Express check-out, express check-in and a 24-hour front desk
  • A lift, smoke-free property and meeting rooms
  • Guest reviews give good marks for the breakfast, helpful staff and location
Room features
All 147 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as late-night room service and free WiFi. Guest reviews highly rate the cleanliness, size rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Languages

English, French, German, Spanish

Sustainability

Sustainability practices

100% renewable energy
Comprehensive food waste policy
Locally-sourced food (80% minimum)
Organic food (80% minimum)
Housekeeping on request
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 7:30 AM–11:00 AM on weekends; GBP 10–16.95 for adults and GBP 5–10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for GBP 15.0 per day

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 10.00 to 16.95 for adults and from GBP 5.00 to 10.00 for children
  • Self-parking fee: GBP 5.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

Does DoubleTree by Hilton Stoke on Trent have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at DoubleTree by Hilton Stoke on Trent?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Stoke on Trent on 14 Apr 2024 start from £92.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Stoke on Trent pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Stoke on Trent?

Self-parking is available for GBP 5.00 per day.

What time is check-in at DoubleTree by Hilton Stoke on Trent?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton Stoke on Trent?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Stoke on Trent located?

Situated in Stoke-on-Trent, this hotel is within 1 mile (2 km) of Waterworld, The Potteries Museum and Art Gallery and Potteries Shopping Centre. Regent Theatre and Victoria Hall are also within 1 mile (2 km).

DoubleTree by Hilton Stoke on Trent Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 474 out of 1001 reviews" "
Rating 8 - Good. 335 out of 1001 reviews" "
Rating 6 - Okay. 112 out of 1001 reviews" "
Rating 4 - Poor. 49 out of 1001 reviews" "
Rating 2 - Terrible. 31 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Perfect location
Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Martin, Berkhamsted

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Feb 2024

6/10 Okay

Kaitlin, liverpool

Liked: Cleanliness
Check in was very slow, only one member of staff on the desk checking in despite it being a saturday pm and multiple staff floating round. Service wasnt great at check in, noted that the guests checking in infront of me had everything explained to them including facilities, where to acess lifts and timing for the restaurant even asked did they want to book the restaurant that evening.Originally given a room on the first floor, then changed to the 3rd floor. Sadly this was not a "bonus". The room given was right next to the doors to the lift and sadly when the doors were opened they would bang loudly on the bedroom door. This was very disturbing and extremely annoying. The level of noise in the hotel was horrendous. Breakfast options were very limited, no dairy free options except for a very small amount of soya milk. No gluten free options advertised. Very limited quantities and very slow at clearing and replenishing. Sadly the car park is a nightmare especially if you need an accessible space. I picked the wrong weekend to travel as there was a large wedding. Guests took over the hotel carpark and not the event space carpark. Children were running wild and messing in the lifts. Both staff and wedding guests didnt seem to care. Services are very limited, spa needs to be booked well in advance and the hotel wellness facilities seemed to be full of day visitors which wasnt great. Unable to access refreshments before 11am if you have not booked breakfast.
Stayed 2 nights in Feb 2024

10/10 Excellent

Harmeet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Suzanne

Liked: Cleanliness
Disliked: Staff & service
Didn't expect no reception no proper service at the bar. Small list of cocktails I was under the impression there would be parties. Absolutely dead
Stayed 1 night in Dec 2023

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Joseph

Stayed 2 nights in Dec 2023

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Stephen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

General hotel information

Reasons to Book
Indoor Pool & Beautiful Rooms
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Address
Etruria Hall Festival Way, Stoke-on-Trent, England