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Rafaelhoteles Pirámides
3.0 star property

Comfortable hotel, walk to Madrid Río

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June 2024

Rafaelhoteles Pirámides

Photo gallery for Rafaelhoteles Pirámides

Reception
Front of property
Junior Suite | Hypo-allergenic bedding, down duvets, Select Comfort beds, in-room safe
Daily buffet breakfast (EUR 14.30 per person)
Combined shower/bathtub, designer toiletries, hair dryer, bidet

Overview of Rafaelhoteles Pirámides

VIP Access
Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Room serviceRoom serviceRoom service
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Paseo de las Acacias, 40, Madrid, Madrid, 28005
  • Popular LocationPlaza Mayor20 min walk
  • Popular LocationPuerta del Sol4 min drive
  • Popular LocationGran Via5 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)21 min drive
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Room options

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Select Comfort bed
Down duvet
  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Triple Room (2 adults and 1 child)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Select Comfort bed
Shower/bath combination
  • 258 sq ft
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed OR 3 Single Beds

Double or Twin room with extra extra bed (3 adults)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Select Comfort bed
Shower/bath combination
  • 258 sq ft
  • Sleeps 3
  • 1 Single Bed

Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Select Comfort bed
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

About the area

Madrid

Rafaelhoteles Pirámides is located in Arganzuela, a neighbourhood in Madrid, and is near a metro station. TeatroGoya and Sala La Riviera are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Plaza Mayor. Looking to enjoy an event or a match while in town? See what's going on at Madrid Arena.

What's nearby

  • Madrid Río - 6 min walk
  • Plaza Mayor - 20 min walk
  • Royal Palace of Madrid - 3 min drive
  • Puerta del Sol - 4 min drive
  • Gran Via - 5 min drive

Getting around

  • Piramides Station - 1 min walk
  • Madrid Delicias Station - 3 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive

Restaurants

  • Clan Obrador - 6 min walk
  • Cafetería Pirámides - 6 min walk
  • The Towers - 1 min walk
  • Arroceria Imperial - 5 min walk
  • Ceveceria Cabo Fisterra - 6 min walk

About this property

Rafaelhoteles Pirámides

Hotel near Madrid Río
Located close to El Rastro and TeatroGoya, Rafaelhoteles Pirámides provides dry cleaning/laundry services, car hire on-site and a business centre. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a local area shuttle
  • A banquet hall, a 24-hour front desk and a lift
  • Multilingual staff, smoke-free property and concierge services
  • Guest reviews say great things about the helpful staff and location
Room features
All 93 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Select Comfort beds and down duvets
  • Bathrooms with designer toiletries and bidets
  • Daily housekeeping, desks and phones

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Covered parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM–10:30 AM for a fee: EUR 14.30 for adults and EUR 5 for children

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,260 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Building
  • Built in 1993
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14.30 for adults and from EUR 5 for children
  • Covered self-parking fee: EUR 22 per day
  • Rollaway bed fee: EUR 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Madrid Pirámides
Holiday Inn Madrid-Piramides Hotel Madrid
Holiday Inn Pirámides
Holiday Inn Pirámides Hotel
Holiday Inn Pirámides Hotel Madrid
Pirámides Madrid
Rafaelhoteles Piramides Hotel Madrid
Rafaelhoteles Piramides Madrid
Holiday Inn Madrid Pirámides Hotel

Frequently asked questions

Is Rafaelhoteles Pirámides pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Rafaelhoteles Pirámides?

Self-parking is available for EUR 22 per day.

What time is check-in at Rafaelhoteles Pirámides?

Check-in start time: 4 PM; check-in end time: noon. After-hours check-in is not available.

What time is check-out at Rafaelhoteles Pirámides?

Checkout is at noon.

Where is Rafaelhoteles Pirámides located?

Located in Arganzuela, this hotel is within a 15-minute walk of Madrid Río and El Rastro. Plaza Mayor and Royal Palace of Madrid are also within 1 mi (2 km). Piramides Station is only a 2-minute walk and Puerta de Toledo Station is 7 minutes.

Rafaelhoteles Pirámides Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 275 out of 572 reviews" "
Rating 8 - Good. 230 out of 572 reviews" "
Rating 6 - Okay. 50 out of 572 reviews" "
Rating 4 - Poor. 12 out of 572 reviews" "
Rating 2 - Terrible. 5 out of 572 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

grisel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel staff ever!!! Fantastic location too!!
I have been staying at this hotel for over 15 years. Location is great but that is nit the reason: it is their staff. Most of them have been there for years and I have never ever seen such a fantastic team. I know Madrid really well and would never ever Conceive staying at another place. Highly, highly recommend!!!
Stayed 3 nights in Dec 2023

10/10 Excellent

Gyulnara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Clean and quiet rooms, hotel conveniently located and offers parking and good breakfast.
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Dec 2023

8/10 Good

Gustavo Adolfo

Stayed 2 nights in Dec 2023

10/10 Excellent

Kannikeswaran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Loganathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy Madrid
Really enjoyed the stay with the suite spacious and comfortable. Unit does need some maintenance but no notable inconvenience. A classic and reliable stay for a small family
Stayed 4 nights in Dec 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this location for ease of getting around to so many places.
Stayed 3 nights in Nov 2023

10/10 Excellent

Magdalena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights at the hotel with a family of 4. The suite was very specious with a mini fridge. The room was clean, however, the bathroom was not as clean as I would expect it to be (found hairs but wiped the tub and sink myself). The location of the hotel is great, within walkable distance to the main attractions in Madrid and parking available next to the hotel. The staff was friendly and helpful. Overall I was happy with my stay for the price!!I would recommend this hotel!
Stayed 2 nights in Nov 2023

6/10 Okay

Albio

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
I liked that everything was quiet but it definitely needs some updates to some areas.
Stayed 3 nights in Nov 2023

General hotel information

Reasons to Book
Great Location & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
3.0