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OYO The Douglas Hotel
3.0 star property

Comfortable guesthouse in Hartlepool with bar/lounge

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

OYO The Douglas Hotel

Photo gallery for OYO The Douglas Hotel

Terrace/patio
Property entrance
Superior Suite, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets
Meeting facility
Towels

Overview of OYO The Douglas Hotel

Reviews
7.2

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • Business servicesBusiness servicesBusiness services
The price is £51
Price available on 2/5/2024

Check out the area

Map
2 Grange Road, Hartlepool, England, TS26 8JA
  • Popular LocationHartlepool Maritime Experience15 min walk
  • Popular LocationMonkey Statue4 min drive
  • Popular LocationSeaton Carew Beach8 min drive
  • AirportDurham (MME-Teesside Intl.)43 min drive
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Room options

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets

Superior Suite, 1 Double Bed

Highlights

Air conditioning
TV
Private bathroom
Coffee/tea maker
Cable channels
Wardrobe
  • 100 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, 2 Single Beds

Highlights

Air conditioning
TV
Private bathroom
Coffee/tea maker
Cable channels
Wardrobe
  • 100 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 Double Bed

Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, 1 Double Bed

Highlights

Air conditioning
TV
Private bathroom
Coffee/tea maker
Cable channels
Wardrobe
  • 100 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Iron/ironing board, free WiFi, bed sheets

Standard Twin Room, 2 Single Beds

Highlights

Air conditioning
TV
Private bathroom
Coffee/tea maker
Cable channels
Wardrobe
  • 100 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

Highlights

Air conditioning
TV
Private bathroom
Coffee/tea maker
Cable channels
Wardrobe
  • 100 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Single Bed

Highlights

Air conditioning
TV
Private bathroom
Coffee/tea maker
Cable channels
Wardrobe
  • 56 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Single Room, 1 Single Bed

Iron/ironing board, free WiFi, bed sheets

Economy Single Room, 1 Single Bed

Highlights

Air conditioning
TV
Private bathroom
Coffee/tea maker
Cable channels
Wardrobe
  • 100 sq ft
  • Sleeps 1
  • 1 Single Bed

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About the area

Hartlepool

Located in Hartlepool, OYO The Douglas Hotel is in the city centre and near a train station. Hartlepool Maritime Experience and Museum of Hartlepool are cultural highlights, and some of the area's activities can be experienced at Tweddle Children's Animal Farm and Billingham Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Victoria Park or Bridge Bungee Jump.
Visit our Hartlepool travel guideOpens in a new window
View more Guest houses in HartlepoolOpens in a new window

What's nearby

  • Hartlepool Maritime Experience - 15 min walk
  • Museum of Hartlepool - 17 min walk
  • Monkey Statue - 4 min drive
  • Seaton Carew Beach - 8 min drive
  • Riverside Stadium - 21 min drive

Getting around

  • Hartlepool Station - 10 min walk
  • Durham (MME-Teesside Intl.) - 38 min drive

Restaurants

  • The Showroom - 5 min walk
  • King Johns Tavern - 3 min walk
  • Three Brass Monkeys - 4 min walk
  • The Park Inn - 6 min walk
  • The Mill House - 8 min walk

About this property

OYO The Douglas Hotel

Guest house in the city centre
OYO The Douglas Hotel provides a bar and more. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Smoke-free property, meeting rooms and a banquet hall
  • Tour/ticket information
Room features
All guest rooms at OYO The Douglas Hotel feature comforts, such as air conditioning, in addition to
Other amenities include:
  • Bathrooms with baths or showers
  • 32-inch TVs with cable channels
  • Wardrobes/cupboards and coffee/tea makers

Languages

English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge

Guest services

  • No housekeeping
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: noon; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Douglas Hartlepool
Douglas Hotel Hartlepool England
Douglas Hotel Hartlepool
Douglas Hotel
OYO Douglas Hotel
The Douglas Hotel
Oyo The Douglas Hartlepool
OYO The Douglas Hotel Guesthouse
OYO The Douglas Hotel Hartlepool
OYO The Douglas Hotel Guesthouse Hartlepool

Frequently asked questions

Is OYO The Douglas Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at OYO The Douglas Hotel?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at OYO The Douglas Hotel on 2 May 2024 start from £51.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at OYO The Douglas Hotel?

This property doesn't offer parking.

What time is check-in at OYO The Douglas Hotel?

Check-in start time: noon; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at OYO The Douglas Hotel?

Checkout is at 10:30 AM. Late check-out is available for a fee (subject to availability).

Where is OYO The Douglas Hotel located?

Located in the heart of Hartlepool, this guesthouse is within 1 mile (2 km) of Victoria Park, Hartlepool Maritime Experience and Museum of Hartlepool. Ward Jackson Park and Monkey Statue are also within 2 miles (3 km). Hartlepool Station is 10 minutes by foot.

OYO The Douglas Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 61 out of 219 reviews" "
Rating 8 - Good. 75 out of 219 reviews" "
Rating 6 - Okay. 35 out of 219 reviews" "
Rating 4 - Poor. 18 out of 219 reviews" "
Rating 2 - Terrible. 30 out of 219 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

7.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Vickey

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
NOT passable. Worst hotel I've stayed in.
Please avoid unless you are absolutley desperate and then only use for 1 night. There is no reception - you have to ring the owner on his number and he will have left key in door for you There is parking over the road in a Clinic car park but its Council run so you need lots of change (reasonably priced) but you will be up at 8 every morning to pay for until you leave. At least passed 1800hrs is free until 08am. Short of pillows, blankets and towels until met up with service lady next AM No heating - she had to get filthy electric heater Black mould Stains of unknown origin everywhere - carpet, ceilings, walls, window blind even inside the picture hanging on the wall. No breakfast or bar but wouldn't eat or drink here anyway - "bar" area smells mouldy Stinks of skunk and cig. smoke breaking fire laws Taps in B/room sink broken and loose The OOHs mobile number given not answered and Owner doesnt answer phone. The maids are freindly but are not given list of whos who so will knock you up each morning to see if you are leaving before 1030. No power to room and no hot water from 10am on last morning. Maid said its not cut off prior to check out so must've been a power cut. Could not shower. Ablutions in the dark on last morning. The only 3 positives were TV working (back missing off remote tho') the Bed was comfy and the shower water was hot when working.
Stayed 3 nights in Oct 2023

6/10 Okay

Bill

Get what you pay for
Overall I suppose you get what you pay for, check in ok involved phone call, room ok, next morning going to get showered, no towels, so tried hot tap on sink for wash no hot water, couldn't get TV to work but only minor problem wasn't sat in room long
Stayed 1 night in Oct 2023

4/10 Poor

Steve

Business traveller
Disliked: Property conditions & facilities
Real life Faulty Towers
A very basic and poorly maintained hotel. Upon arrival 7pm(ish) I was greated with a locked front door and a note on it saying to call the main hotel phone number. A man answered and directed my attention to a key pad on the wall, to type in a code for access and directed to my room. My room was a fair size but very basic. The whole place needs a lot of TLC. Taps were loose, other fixtures and fittings broken. Spot mould on walls and ceiling in bathroom. Signs of water damage on the walls around the window. There wasn't even a spoon with the tea and coffee set. Stiring my tea with my car key had to do. I managed to trip both the sockets and lights breakers when attempting to turn on the towel rail. An hour wait for the breakers to turned back on wasn't great. Especially, when I was told someone would be there in around 15-20mins. And to top things off, I got woken by drunken couple, in a neighbouring room, arguing and slamming doors at around 1:15am, which went on till gone 3am. So, all I can say is stay well away
Stayed 1 night in Oct 2023

6/10 Okay

David

Liked: Staff & service
I didn't want to post a negative review but this is several times that I've been chased up. For the price the place is fine but unfortunately the rooms aren't closed after cleaning. On entering the room the toilet was full and the flush wasn't working, not a great problem as a bucket nearby. Otherwise no problems.
Stayed 1 night in Oct 2023

6/10 Okay

Darren

Liked: Cleanliness, staff & service, room comfort
Cold shower!
Room was clean and comfortable but a cold shower is unacceptable
Stayed 1 night in Oct 2023

10/10 Excellent

Faisal

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great experience!
Great stay and good prices, good amenities nearby as well.
Stayed 2 nights in Oct 2023

2/10 Terrible

Dan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor
Hotel was easy enough to find from the train station. Upon arrival, reception un-manned and a phone number to call to gain access. Restuarant, bar and other facilites not open and seemingly untouched for years, all seemed very un-secure. Room was open with key on bed, not hoovered and hald eaten condiments. No tea or coffee facilites and masking tap round he floor in bathroom where decoration had taken place? Overall very grimey and dirty albeit bedding seemed clean enough. Does anyone actually manage this property? No staff present at all and seemed like no care or attention given to this hotel for many many years. Speaking with locals, their response when mentioning where we were staying was somewhat to be desired. Honest review, do not book this hotel until it has been closed, refurbished and rightly cared about.
Stayed 1 night in Oct 2023

2/10 Terrible

Matthew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

General hotel information

Reasons to Book
Nice Bathroom
Check-In Time
12:00 PM
Check-Out Time
10:30 AM
Nearest Airport
Durham (MME-Teesside Intl.)