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Hotel Mona

Hotel with 24-hour front desk, near Hagenbeck Zoo

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Hotel Mona

Photo gallery for Hotel Mona

Standard Twin Room | Free cots/infant beds, rollaway beds, WiFi
Property entrance
Breakfast (EUR 8 per person)
Reception
Hair dryer, towels

Overview of Hotel Mona

Reviews
5.2

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Kieler Str. 392, Hamburg, HH, 22525
  • Popular LocationHagenbeck Zoo14 min walk
  • Popular LocationVolksparkstadion4 min drive
  • Popular LocationBarclays Arena4 min drive
  • AirportHamburg (HAM)11 min drive
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Room options

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom | Free cots/infant beds, rollaway beds, WiFi

Single Room, Shared Bathroom

Highlights

Free cots/infant beds
Flat-screen TV
Cable channels
Daily housekeeping
  • 108 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room | Free cots/infant beds, rollaway beds, WiFi

Standard Twin Room

Highlights

Free cots/infant beds
Flat-screen TV
Cable channels
Daily housekeeping
  • 129 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Free cots/infant beds, rollaway beds, WiFi

Standard Double Room

Highlights

Free cots/infant beds
Flat-screen TV
Cable channels
Daily housekeeping
  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the area

Hamburg

Hotel Mona is located in Eimsbuettel, a neighbourhood in Hamburg, and is near a metro station. St. Pauli Piers and Hamburg Cruise Center are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Reeperbahn and Fish Market. Hagenbeck Zoo and Miniatur Wunderland are not to be missed.
Visit our Hamburg travel guideOpens in a new window

What's nearby

  • Hagenbeck Zoo - 14 min walk
  • Volksparkstadion - 4 min drive
  • Barclays Arena - 4 min drive
  • Reeperbahn - 8 min drive
  • Trabrennbahn Hamburg Bahrenfeld - 8 min drive

Getting around

  • Stellingen Station - 11 min walk
  • Tiedemannstraße Bus stop - 16 min walk
  • Hamburg Airport (HAM) - 12 min drive

Restaurants

  • Sportwerk - 15 min walk
  • Innerluck - 15 min walk
  • Schweinske - 11 min walk
  • KeBaP Lounge - 13 min walk
  • Catonium - 15 min walk

About this property

Hotel Mona

Hotel located in Eimsbuettel
Near Hagenbeck Zoo, Hotel Mona provides everything you need. Stay connected with in-room WiFi (surcharge).
You'll also enjoy the following perks during your stay:
  • Breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Smoke-free property, luggage storage and a 24-hour front desk
  • A TV in reception
Room features
All guest rooms at Hotel Mona include amenities, such as WiFi.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Flat-screen TVs with cable channels
  • Daily housekeeping and phones

Languages

English, German

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 5 per day)
  • Available in some public areas: WiFi (EUR 5 per day)

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Train station pick-up shuttle (surcharge)
  • Parking on site (EUR 7 per day)

Food and drink

  • Breakfast available for a fee: EUR 8 per person

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer on request
  • Towels

Entertainment

  • Flat-screen TV with cable channels

More

  • Phone

Policies

Check-in

Check-in start time: 1 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: from approximately EUR 8 per person
  • Fee for in-room wireless Internet: EUR 5 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 5 per day (rates may vary)
  • Airport shuttle fee: EUR 25 per vehicle (one way)
  • Self-parking fee: EUR 7 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hotel Mona Hamburg
Hotel Mona
Mona Hamburg
Hotel Mona Hotel
Hotel Mona Hamburg
Hotel Mona Hotel Hamburg

Frequently asked questions

Is Hotel Mona pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Mona?

Self-parking is available for EUR 7 per day.

What time is check-in at Hotel Mona?

Check-in start time: 1 PM; check-in end time: noon.

What time is check-out at Hotel Mona?

Checkout is at 11 AM.

Does Hotel Mona provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 25 per vehicle applies.

Where is Hotel Mona located?

Located in Eimsbuettel, this hotel is within a 15-minute walk of Hagenbeck Zoo and Tropen-Aquarium Hagenbeck. Volksparkstadion and Altonaer Volkspark are also within 2 miles (3 km). Stellingen Station is 11 minutes by foot and Hagenbecks Tierpark U-Bahn is 14 minutes.

Hotel Mona Reviews

Reviews

5.2
Rating 10 - Excellent. 2 out of 64 reviews" "
Rating 8 - Good. 9 out of 64 reviews" "
Rating 6 - Okay. 23 out of 64 reviews" "
Rating 4 - Poor. 19 out of 64 reviews" "
Rating 2 - Terrible. 11 out of 64 reviews" "

6.2/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service
Disliked: Room comfort
Clean but not much to see in the area
Very basic hotel in the Hamburg suburbs. Friendly staff. Room is small but I only stayed one night. Close to bus transit and about a 15 min walk to metro. There are no toiletries other than the hand soap at the sink. Beds are hard but once again I only stayed my last night in Hamburg there as it was relatively close to the airport. You can get to downtown Hamburg in about 25 mins by metro not including walk time to metro station.

4/10 Poor

douglas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not to be recommended

6/10 Okay

niola, reading, uk

Liked: Cleanliness
Disliked: Property conditions & facilities
Basic but clean and comfortable
Small hotel and our room was small but it had what we needed. It was clean and the beds were comfortable. Check in was easy. We didn't need or ask for anything so didn't ask and can't comment on how that would be. For a wedding we were going to it was the perfect location. It's also very close to transport links. It's on a main road - we had a ground floor room at the back and it was very quiet.

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable budget hotel in the suburb of Hamburg
Reasonable budget hotel in the suburb of Hamburg. Not much to see or do in the neighborhood.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Worst hotel only for making money.
No Co operation right from checkin.no Co operation on wifi which was very slow.very poor in English speaking.

6/10 Okay

John, Chicago

Liked: Cleanliness, room comfort
Good Deal
We paid 39 Euros for the two of us, which was a great deal. Room was on the small side, but it had a queensize bed and a bathroom with a shower which is really all you need. 24 hour front desk which is nice.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for Truckers just for a one night stand.
The rooms for single was the sized of bathroom closet. It looked liked a hallway was chopped into sections and called it a single bedroom. Not amenities like basic needs for shampoo or soap. WIFI is good when you go out to the reception desk but as soon as you go back into your bedroom the signal gets weaker until they logged you out.

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Die Zimmer sind definitiv zu klein. DAs BAdezimmer ist auch zu klein und hätte sauberer sein können.
Stayed 2 nights in May 2019

2/10 Terrible

Helmut

Disliked: Staff & service, property conditions & facilities, room comfort
Hostel,nicht Hotel!
Obwohl richtiges Zimmer gebucht wurde mir ein Standardzimmer mit Gemeinschaftsbad zugewiesen. Erst nach reichlich hin und her habe ich das gebuchte Zimmer bekommen. Unzumutbar.
Stayed 1 night in Sep 2018